Connect to your cable operator’s activation website using your computer or laptop: Power ON your computer or laptop and login.Activate your new Wi-Fi cable modem choose one of the following options: The model name (G34/G36), HFC MAC ID, and the serial number (S/N) are listed on the Wi-Fi cable modem label.

After a brief pause, the LED should light up SOLID green or SOLID blue. Your Wi-Fi cable modem will automatically power ON when the power adapter is connected.ĭ Check the front panel LED on your Wi-Fi cable modem. Get startedĪ Connect the coaxial cable (not included) from the cable wall outlet or RF splitter (not included) to the Cable connector on the rear of your Wi-Fi cable modem.ī Connect an Ethernet cable (not included) to any Ethernet port on the rear of your Wi-Fi cable modem and the Ethernet port on your PC or laptop.Ĭ Connect the power adapter to the Power port on the rear of your Wi-Fi cable modem, then plug it into an electrical wall outlet that is not controlled by a wall switch to power on your Wi-Fi cable modem. The G34/G36 will not operate with a Digital Subscriber Line service (DSL) or Satellite Internet service. Note: For Internet connections, you need a cable service connection (coaxial cable line) with a cable Internet Service Provider. The Wi-Fi cable modem connects to the existing coaxial cable connection in your home. Using the connection capabilities of the Wi-Fi cable modem, you can connect your computer and other network-enabled devices via the four Ethernet ports or the 2.4 GHz and 5 Ghz Wi-Fi connections.

It uses DOCSIS 3.1 technology to provide ultra-high-speed Internet access on your Wi-Fi home or small business network.

Note: Detailed LED status information is available online in the G34/G36 User Guide on the ARR15 Support website, This SURFboard device is a combination of a DOCSIS 3.1 cable modem and four-port Ethernet router with Wi-Fi.

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